A little chimpanzee named Baobao searches through the forest, wanting a hug from its mother. Along the way, it sees elephant moms hugging baby elephants, lion moms hugging lion cubs, giraffe moms hugging baby giraffes... Baobao gets more and more anxious, unable to hold back the tears. Just at that moment, the chimpanzee mom appears and gives Baobao a sweet hug, causing the animals in the forest to cheer "Hug, hug."
Write to us at firstname.lastname@example.org to request for an exchange approval.
For us to facilitate a successful exchange, the apparel or footwear must be unworn, unused and unwashed with original tags/labels/packaging intact and in pristine condition.
We allow size exchanges for apparel* and footwear (same product and colourway) within 14 days of your purchase, subject to availability. If the size of your choice is not available, we are regretfully unable to conduct the exchange. Apparel and footwear under ‘SALE’ or purchased with a discount code are not eligible for exchange.
*For hygiene purposes, swimwear and intimates cannot be exchanged.