Getting in Touch

/ How can I get in touch with your team?

Customer care - care@agreenerwood.com
Business - hello@agreenerwood.com
Media - branding@agreenerwood.com
Career - joanna@agreenerwood.com
B2B - b2b@agreenerwood.com


/ Do you have a line that I can call?

Not at the moment. 


/ I sent an email but did not get a response.

We are sorry this has happened. Please give us 2-3 business days to respond (we are closed over the weekends). If you still have not heard from us by then, your email may have landed in our junk folder - drop us a DM on Instagram with your email address for us to retrieve your email.

Exchange

Write to us at care@agreenerwood.com to request for an exchange approval.

For us to facilitate a successful exchange, the apparel or footwear must be unworn, unused and unwashed with original tags/labels/packaging intact and in pristine condition.

We allow size exchanges for apparel* and footwear (same product and colourway) within 14 days of your purchase, subject to availability. If the size of your choice is not available, we are regretfully unable to conduct the exchange. Apparel and footwear under ‘SALE’ or purchased with a discount code are not eligible for exchange.

*For hygiene purposes, swimwear and intimates cannot be exchanged.

/ How can I get in touch with your team?

Customer care - care@agreenerwood.com
Business - hello@agreenerwood.com
Media - branding@agreenerwood.com
Career - joanna@agreenerwood.com
B2B - b2b@agreenerwood.com


/ Do you have a line that I can call?

Not at the moment. 


/ I sent an email but did not get a response.

We are sorry this has happened. Please give us 2-3 business days to respond (we are closed over the weekends). If you still have not heard from us by then, your email may have landed in our junk folder - drop us a DM on Instagram with your email address for us to retrieve your email.